Beautiful sunset of orange clouds after a thunderstorm.

Terms & Conditions

Please read these terms carefully before making a booking.

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Last updated 7 October 2026

Cancellation Policy

A 50% deposit is required to secure your booking.

Cancellation less than 2 days before arrival: full deposit forfeited.

Cancellation less than 14 days before arrival: 70% of deposit forfeited.

Cancellation less than 30 days before arrival: 50% of deposit forfeited.

Child Policy

Children under the age of 18 are not allowed on the premises unaccompanied.

Children under 2 years of age stay free of charge.

Check-in & Check-out

Check-in: 2:00 PM – 6:00 PM (unless otherwise arranged with management).

Check-out: 7:00 AM – 10:00 AM (unless otherwise arranged with management).

General

All guests enter the premises entirely at their own risk.

Smoking is strictly prohibited inside all rooms and buildings.

Please be considerate of other guests — keep music and television volume at a reasonable level.

Questions about this policy? Contact us at info@soetwaters.co.za